Business Operation Manager

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Business Operation Manager

Currently we have urgent requirement of Business Operation Manager of below experience. If you feel, you are a good fit then do send your word formatted resume at
 Position: Business Operation Manager
 Location: Kuala Lumpur
 National: Malaysia citizen only
 Summary Description:
This position will be responsible for providing analysis and recommendations to the PS Practice Partners to support the financial and operational aspects of the PS organization across the Southeast Asia Area.

Key focus areas for this position will be specifically:

  • Ownership of the PS Outlook
  • Ownership of the PS Reporting Pack
  • Ownership of the PS Plan
  • Ownership of the PS process and tools
  • Support PS business improvement

1. Manage the Outlook Process

  • Work with business operation team , PS Practice Partners and Sales to understand existing and future business revenue opportunities
  • Analyze revenue, orders & backlog to provide backlog forecasts to validate revenue risk
  • Monitor and understand the impact of ‘work in progress’ (WIP)
  • Monitor and understand the impact of ‘statements of work’ (SOW)
  • Analysis and forecasting of PS cost lines
  • Explain variances to Outlook and Plan
  • Understand absorption impacts
  • Understand major cost drivers 
  • Produce and review Cell Profitability and Actions 
  • Prepare PS P&L and commentary
  • Prepare balance of year Outlook
  • Support management in presenting outlook and be able to comment on Plan, Outlook, risk related questions

2. Manage the PS Reporting Process

  • Prepare PS metrics reporting pack and commentary
  • Provide key metric performance analysis, review health check indicators and provide recommendations

3. Manage the PS Planning Process

  • Develop and communicate the PS planning process
  • Prepare annual PS Plans & Budgets
  • Reviewing and determining organization profit and cost centre Apply and accounting changes
  • Manage the Planning Tool and conduct ‘What-If’ Scenario’s to support PS Practice Partners
  • Communicate Cell targets and bottom up budgets
  • Assist in the execution of the Plan
  • Review at quarterly intervals
  • Constantly improve planning process
  • Communication within PS and between other business units

4. Manage PS Processes and Tools

  • Proactively involvement in Bid Reviews and take an active role in reviewing the financials & revenue recognitions.
  • Take lead to drive Resource Management process and assist PS partners to increase utilization and retain talents.
  • Continual review of PS business processes and implement improvements where appropriate (e.g. Recruitment, Invoice, Expense Claims, LOS)
  • Use of PSA, Oracle, Business Objects tools


  • Work with Area Finance Manager to interlock PS outlook results with Solution outlook including order & revenue outlook, P&L and revenue allocation within a multi-element deal
  • Accounting Support Analysts (PASA)
  • Regular contact and communication with Practice Partners and Sales organization
  • Regular contact with Program Management Office (PMO)


  • Bachelor qualifications in Finance, Business, Accounting, Economics or Management would be highly regarded.
  • Experience gained within Business Consulting or IT industry is a prerequisite
  • 5 years minimum experience in finance roles such as Business Analyst or Management Accountant within a sales driven, customer focused organization.
  • Excellent oral and written communication skills in English
  • Excellent time management and ability to work under pressure
  • Thrive on delivering a high level of customer service (internal and external)
  • Have a proven high level of dedication and commitment.
  • Be results-oriented and driven.
  • Display a proven ability to work under pressure
  • Enjoy working in a team and communicates openly, directly and diplomatically
  • Be able to accept the pressure of a constantly changing environment
  • Must have a high level of eagerness for learning
  • Be able to get off the ground quickly and operate with a minimum of supervision

Thanks Regards,
Sambit Das